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Retail Cash Wrap Supervisor - Tejon Ranch 247

PURPOSE & IMPACT ON ORGANIZATION:


Contribute to meeting or exceeding store sales and profit targets by:



  • Passionately inspiring consumer loyalty to the brand

  • Diligently executing store operations, with a special focus on selected functional areas

  • Providing support and feedback to Retail Professionals and store management


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KEY RESPONSIBILITIES:



  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them

  • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success

  • Be a role model for customer service and meeting or exceeding customers' expectations

  • Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures

  • Be a resource for Retail Professionals in dealing with complex customer service situations

  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

  • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers

  • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)

  • Adhere to all established policies and procedures

  • Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor

  • Complete cash register transactions quickly and accurately

  • Minimize loss in the stockroom, the sales floor and the cash wrap

  • Perform all store operations in a safe, effective and efficient manner

  • Collaborate productively and respectfully with team members

  • Make yourself available to support other team members when needed

  • Complete all applicable training programs and effectively apply the learning on the job

  • Seek coaching and learning opportunities to continually improve your performance

  • Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.


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KEY RELATIONSHIPS:



  • Customers

  • Peers and Supervisor


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KNOWLEDGE, CAPABILITIES AND EXPERIENCE:



  • Advanced Retail Professional Competencies

  • Proficient in all Cash Handling BPs and Store Security Audit

  • Skilled in operating personal computers, POS systems, and various software packages including MS office


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MINIMUM QUALIFICATIONS:



  • Minimum 6 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding

  • Basic numeracy and literacy and advanced verbal communication skills

  • Must be 18 years and older


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adidas participates in E-Verify. For more information, click¬ here.


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https://www.uscis.gov/e-verify


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